JD Power Quality Study 2009 ranks Chevrolet Spark and Ford Ikon highest in their segments

The JD Power India Initial Quality Study 2009, which rates vehicles based on the problems customers have with them in the first 2-6 months of ownership, ranks the Chevrolet Spark highest in the compact car segment. The Maruti Ritz tops the premium compact car segment, while the Ford Ikon is number one in the entry midsize segment. The Honda City and the Honda Civic rank the highest in the midsize and premium midsize segments respectively. Toyota Innova tops the MPV segment. The study looks at 200 problem symptoms under eight categories. These are engine and transmission; vehicle exterior; driving experience; HVAC; features, controls and displays; vehicle interior; seats; and audio, entertainment and navigation.
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